Posts Tagged ‘United States’
Nitin Chhoda Releases New and Essential Customer Service Strategies for Creating Happy Patients that Offer Eager Referrals
Denville, NJ (PRWEB) May 02, 2012
Small medical practices are losing customers and revenues through complacence, no referral reminders and regular delivery of services, said Chhoda. He added, Practice owners of physical therapy business, for example, dont have to be entertainers, but they do need to have a combination of customer support, over delivery of product and an integrated referral reminder strategy. The following are the new strategies Chhoda mentioned as per his latest blog early this month.
Customer support
Chhoda noted that a smiling practice owner thats willing to converse with patients receive much higher marks from clients than those that maintain a stiff upper lip and arent willing to exchange pleasantries. Taking the time to say Happy to see you, What a beautiful scarf, or Happy birthday costs nothing and tells the patient that their business is appreciated.
Theres no shortage of health care professionals ready and willing to share a kind word and proffer a friendly greeting. Those are the doctors and dentists, chiropractors and physical therapists that patients return to eagerly. They also provide glowing referrals to friends, family and work associates. Its part of basic customer service that no practice owner can afford to ignore.
Over delivery
Over delivery of a product or service doesnt mean giving away the store, but it does require that practice owners be willing to go the extra mile for their patients. If a client is in pain, try to get them in the office as quickly as possible. Special savings, members only programs and similar promotions give patients the perception that their therapist, dentist or chiropractor cares more than others and theyre happy to pass that information along to their inner circle.
Helpful CDs, DVDs, audio files and eBooks, along with patient reminders and newsletters are all methods of touching base with clients and demonstrating theyre more than a name in an appointment book. Chhoda suggests office systems such as Therapy Newsletter or Clinical Contact that can be customized to reflect the individual practice and delivered through multiple methods that include email, text message, voice mail and postal mail.
Integrated referrals
Referrals are essential for businesses to grow and thrive. The referral process encompasses a variety of strategies, from obtaining email addresses of all patients to offering gift coupons and free consultations. Referrals can be verbal and made in person or through social media, but they can also take the form of written testimonials that can be placed in printed materials and on the physical therapy website. Practice owners shouldnt overlook the effectiveness of small, unexpected customer appreciation gifts.
Chhodas updated guidelines for patient interaction come at a time when many practice owners have seen a significant decline in client numbers. He noted that the three essential customer service strategies wont break the bank and take little time or effort to implement, while paying untold dividends in terms of happy clients that eagerly refer family, friends and business contacts.
Chhodas office can be reached by phone at 201-535-4475. For more information, visit his website about physical therapy marketing.
ABOUT NITIN CHHODA
Nitin Chhoda is a licensed physical therapist, a doctor of physical therapy, and a certified strength and conditioning specialist. Hes the author of Total Activation: The New 5 Step Fitness Mantra and Marketing for Physical Therapy Clinics. Hes been featured in numerous industry magazines, major radio and broadcast media, and is the founder of Referral Ignition training systems, Private Practice Summit, the Private Practice Formula and the Private Practice Mastermind group. Chhoda speaks extensively throughout the U.S., Canada and Asia. Hes the creator of the Therapy Newsletter, along with Clinical Contact, a web-based service that boosts patient arrival rates.
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Grocery Stores Nationwide and Produce for Kids? Partner to Encourage Healthy Eating and Help Local Children
ORLANDO, FL (PRWEB) May 01, 2012
Produce for Kids? is gearing up for its annual Get Healthy, Give Hope campaign, working with 16 supermarket grocery store chains across the country to help raise money for local childrens hospitals. Celebrating a milestone 10th birthday in 2012, everyone is invited to the celebration full of healthy meal ideas, a great cause and a media partnership with 24-hour preschool television channel Sprout?.
The Get Healthy, Give Hope campaign will be the first to feature the characters from LazyTown?, the popular, health-focused, childrens series airing exclusively in the U.S. on 24-hour preschool television channel Sprout on in-store display units in more than 3,000 grocery stores and fresh markets in over 30 states and the District of Columbia. More than 50 fruit and vegetable growers sponsor the program, representing every major category in the fresh produce department. Together, Produce for Kids, retailer grocery stores and produce suppliers will help raise funds for local childrens hospitals.
From May through July, participating fresh fruit and vegetable suppliers will make a donation to local childrens hospitals based on consumption of their fresh produce items at participating grocery stores. The more items shoppers add to their shopping lists, the more local childrens hospitals benefit. The participating grocery stores will also feature the Ideal Meals program from Produce for Kids. Produce for Kids Ideal Meals cards provide quick and easy healthy meal ideas free to shoppers in the produce departments at participating grocery stores. Ideal Meals offer chef-created/nutritionist-approved complete meal solutions for breakfast, lunch, dinner and snacks.
Parents are very busy these days. We want to provide them with the tools they need to create healthier meals for their families, said Kim Avola, vice president Produce for Kids. In addition to our mission to help busy parents, we are very proud to have raised over $ 3.7 million for childrens charities with the help of our retail partners and produce sponsors through our campaigns.
This year, Sprout and Produce for Kids will work to educate parents and children about how to live healthy lifestyles. The Get Healthy, Give Hope campaign will feature LazyTown, an award-wining series on Sprout and NBC, broadcast to over 100 countries worldwide. The characters on LazyTown, Sportacus, Stephanie and Robbie Rotton, help motivate and educate children to get active and make healthy choices. As part of the partnership, LazyTown characters will help engage kids at Produce for Kids in-store special events.
We are excited to be partnering with Produce for Kids on this campaign that encourages healthy eating habits for children by providing resources that families can incorporate into their daily meal routine, while also supporting a great cause, said Jim Multari, vice president of marketing, Sprout.
Being part of the Produce for Kids campaign is a real honor. The LazyTown team has dedicated the past fifteen years to motivating children to be active and eat healthy foods in a fun way. We look forward to turning thousands of children on to the benefits of eating fruits and vegetables, says Magnus Scheving, CEO and star of LazyTown.
Grocery retail partners participating in the Get Healthy, Give Hope campaign include: Aholds GIANT and Martins Food Stores, Giant Landover, and Stop & Shop divisions; Associated Wholesale Grocers Major Savings, Advantage, Independent, Country Mart, Homeland and United divisions; Krogers Southwest, Central, Fred Meyer and King Soopers divisions; Meijer Stores; Price Chopper and Publix Super Markets.
Sponsored products for each supermarket can be found on display materials in the grocery stores fresh produce departments and online at http://www.produceforkids.com.
About Produce for Kids?
Produce for Kids? is a philanthropically based organization that brings the produce industry together to educate consumers about healthy eating with fresh produce and raise funds for local childrens non-profit organizations. Since its creation in 2002 by Shuman Produce Inc., Produce for Kids has raised more than $ 3.7 million to benefit kids. To learn more about Produce for Kids and healthy eating, visit http://www.produceforkids.com, Facebook, Twitter or Pinterest.
About Sprout?
Available in over 50 million homes, Sprout is the first 24-hour preschool destination available on TV, on demand and online for children ages 2-5 and their parents and caregivers. The 24-hour digital channel, which launched in September 2005 along with the website (SproutOnline.com), is the only channel that follows the day of a preschooler from breakfast to bedtime with its distinctive, interactive programming and original hosted blocks. Sprouts VOD offering is the #1 on demand service for younger children with over one billion views.
Sprout is a partnership among NBCUniversal, PBS, Sesame Workshop and Apax Funds. Its program lineup of gold-standard, curriculum-based preschool shows includes: Sesame Street?, Bob the Builder, Barney & Friends, The Wiggles?, Caillou?, Pajanimals, Thomas & Friends, LazyTown, and more.
For more information go to: http://www.SproutOnline.com, http://www.facebook.com/Sprout, http://www.twitter.com/SproutTV
About Lazytown
LazyTown is a children’s entertainment brand dedicated to promoting health and wellbeing in a fun way. This is its unique selling point, and by remaining committed to this, LazyTown Entertainment has been able to develop the brand with integrity and authenticity. Created and starring Icelander Magnus Scheving the program has been seen by more than 500 million children and aired in over 100 countries throughout the world.
LazyTown has partnered with healthy food companies all over the world, including a partnership with Walter P. Rawl & Sons in the USA to distribute over 3 Million individual servings of fresh fruits and vegetables, branded SportsCandy, into hundreds of elementary schools. LazyTown is currently collaborating with various US government agencies on developing far-reaching and impactful health initiatives for American families, and has aligned with likeminded organizations such as US Soccer Foundation to promote physical activity with fun and engaging national grassroots campaigns.
Produce for Kids
2901 Curry Ford Rd
Suite 4
Orlando, FL
32806
http://www.produceforkids.com
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CSIs Jorja Fox Takes on the Circus Elephant Abusers
Los Angeles, CA (PRWEB) April 19, 2012
Actress Jorja Fox (who plays CSIs Sarah Sidle) released a new video message about circus animal abuse today, on behalf of Animal Defenders International (ADI). Fox is seen holding a bullhook, a weapon used to control elephants saying, This is a bullhook its heavy, its sharp, and it hurts, she continues, This is the weapon of choice for elephant circus performers. It is used to get elephants to perform tricks to amuse people.
The 90-second PSA tells the story of one elephant, Krissy, who was captured from the wild in Africa in 1984 at the age of two and eventually ended up in America where she is hired out by Texas based Trunks and Humps to work in traveling circuses and give rides at fairs.
An ADI undercover field officer filmed a Texas based circus elephant trainer savagely beating Krissy and another elephant with bullhooks and golf club and even electric shocking the elephants. At one point she is dragged to her knees and kicked in the face by the trainer, who continues to work with elephants. The video also shows Krissy kept on chains and in a transporter when not giving rides at fairs. The brutal scenes are juxtaposed with breathtaking images of a family of wild elephants living free in Africa. (1)
Jorja says, I wanted to help this campaign because I believe elephants are like stardust, something magical. Intelligent, gentle giants whose life revolves around family, love, affection and companionship. She concludes, These mighty, magical creatures exemplify all that is wrong with traveling circus: The confinement; the deprivation; the social isolation; the barren environment; and the violence.
In November, Jorja Fox joined Bob Barker, Congressman Jim Moran and the ADI team for the launch of the Traveling Exotic Animal Protection Act (H.R. 3359) in Congress. The Act would outlaw the use of animals like elephants in traveling shows and at fairs where they are forced to live in traveling accommodation.
Fox says, It is time for people to realize these circuses and elephant rides at fairs are not harmless fun. These are living animals whose lives have been destroyed. I urge people to get in touch with their Member of Congress and ask them to help end this suffering.
The CSI stars crusade to end the suffering of elephants in entertainment also includes screenings this weekend of ‘How I became an Elephant’ at the Sarasota Film Festival in Florida and the First Glance Film Festival in Hollywood. The film, produced by Fox, explores the treatment of elephants through the eyes of a 14 year old girl.
NOTES FOR EDITORS:
Contact:
Matt Rossell, Animal Defenders International, 323-804-9920
Broadcast-quality video footage is available for download, contact ADI.
A bullhook is a heavy bar with a sharpened metal point and hook on the end, which elephant workers use to hook and strike elephants. The painful training sessions instill such life-long fear in the animals that the mere presence of the bullhook is all that is necessary to get compliance.
As the leader of the Break the Chain campaign, ADI works with animal rights and welfare organizations across the U.S., and is currently working to gain grassroots support for the Traveling Exotic Animal Protection Act (H.R. 3359), which currently has 19 co-sponsors and is awaiting a hearing in the House Committee on Agriculture subcommittee of Livestock, Dairy and Poultry.
ADI has conducted investigations of circuses in the U.S and worldwide and has produced comprehensive reports, including Animals in Traveling Circuses: the science on suffering which provides evidence of the suffering of animals forced to travel and perform.
To find out more information on ADIs Break the Chain campaign, visit http://www.breakthechainus.org
For more information about the Traveling Exotic Animal Protection Act (H.R. 3359) visit http://www.federalcircusbill.org
‘How I became an elephant’ screenings April 20th & 21st
http://www.firstglancefilms.com/hollywood/schedule
http://sarasota.festivalgenius.com/2012/films/howibecameanelephant_timgorskisynthiansharp_sarasota2012
(1) References:
youtube.com/watch?v=Cdt-RBbmiyE
austinchronicle.com/news/2008-07-18/645923/
elephant.se/database2.php?elephant_id=4728
youtube.com/watch?v=Cdt-RBbmiyE
Animal Defenders International
With offices in Los Angeles, London and Bogota, ADI campaigns across the globe on animals in entertainment, providing technical advice to governments, securing progressive animal protection legislation, drafting regulations and rescuing animals in distress. ADI has a worldwide reputation for providing video and photographic evidence exposing the behind-the-scenes suffering in industry and supporting this evidence with scientific research on captive wildlife and transport. ADI rescues animals all over the world, educates the public on animals and environmental issues.
ADI U.S: http://adiusa.org
ADI international: http://www.ad-international.org